Once you click the instant refund link in the email that you received from the Wakanow Refunds Team,
>Fill in the necessary information as requested below.
>The Instant Refund team will process your request and send a confirmation email to you with the refund amount.
(Please note, there is a 10% charge on the refund amount. For example, if the refund amount is 100,000, the Instant Refund team will charge 10% and pay you 90,000 within 24 hours.)
Payment is made upon confirmation, and a payment confirmation email will be sent.
Airline refunds take a minimum of 4-6 weeks or more, depending on the airline.
>Customers require their refunds quickly enough to repurchase new flight tickets or pay for other urgent travel expenses.